Tru By Hilton North Platte

The young lady that checked us is went well above regular customer service. My husband is disabled. She saw my struggle as we walked in. I asked about the location of the ice machine. She told me to not worry about it, she would bring the ice to us. That was so helpful go get us settled in. I do not remember her name. She was the only person on duty at that time. We appreciate this small gesture. This is one of the reasons we choose Try by Hilton for our cross country travel.

This was honestly the coolest place my husband and I have ever stayed, and we travel often! All of the staff was fantastic! Everything was super clean, and the rooms were incredibly efficient and comfortable. The dispensers for the soap, shampoo, conditioner, and lotion are brilliant. We loved all the options available for snacks and drinks and the great breakfast choices. We will definitely stay again and look for Tru by Hilton places from now on!

Was clean, it was comfortable, and staff was very friendly and helpful

We travel quite a bit and book hotels that have good or better reviews. Then we check in and see the hotel property and are disappointed and find the reviews to be lacking some truth. After reading the review for this hotel we were cautiously optimistic but when we were checked we realized Tru exceeded our expectations. That included the breakfast which was excellent with many options.

perfect for kids. lots of things to keep them busy in lobby. snacks plentiful and affordable. Room was clean, and tidy. Staff was perfect. Coffee was excellent for a Hotel. I would stay here again and again.